FAQ

  • 1. What are the features of Wink learning materials?

    Wink Learning offers a patented, exclusive learning device, engaging content, and the largest range of paper workbooks in Korea. It provides blended online and offline learning tailored to the age and level of each child, from preschoolers to elementary school students, making it the market leader in new subscriptions.
  • 2. Does Wink include creative problem-solving math?

    Our curriculum includes creative problem-solving math tailored to each child's learning level. Wink Math incorporates activities like finding various solutions, geometrical reasoning, and applying mathematical concepts to real-life problems. This helps children develop problem-solving skills, logical thinking, and creative mathematical reasoning.
  • 3. How does Wink teach Korean writing?

    Based on an optimal learning method for young children, Wink Korean begins formal writing instruction from Step 2, following whole-word learning. It systematically progresses through writing consonants and vowels, and then from single-syllable words to full sentences. For 7-year-olds preparing for elementary school, an additional 'Intensive Korean Writing Course' is provided to prepare them for school.
  • 4. Can I use Wink for homeschooling?

    Wink is optimized for homeschooling, featuring engaging content and a dedicated learning device that caters to young children's attention spans. This allows children to independently understand concepts and solve problems. The parent app also provides various learning management functions to support effective homeschooling.
  • 5. At what age can my child start learning Korean with Wink?

    Wink is suitable for children from 30 months old up to a Grade 3 or 4 elementary school level. This means children can start learning Korean as early as three years old. The 'Hello Wink Korean' program, a preparatory step for children under 36 months, can be started from 30 months of age.
  • 6. Can my child learn the multiplication table song with Wink?

    The multiplication table song, provided in Wink Math Step 4, helps children learn the concept of multiplication through an exciting rhythm and tune. Repetitive singing of the song makes learning math more fun and effective.
  • 7. How does Wink teach Korean consonants and vowels?

    To increase a child's interest in Korean, we first use a 'whole-word' method where children learn the names of objects as words. Then, they learn the shapes and names of consonants and vowels, practicing tracing them by hand on both the learning device and workbooks. This is followed by formal writing practice.
  • 8. Does Wink teach the English alphabet?

    Wink English is designed to help children learn the English alphabet in the easiest and most engaging way. For children new to English, Phonics Step 1 teaches letter sounds and words. They learn through interactive content like animations, chants, and games, with supplementary phonics notebooks and worksheets also provided.
  • 9. Does Wink have children's songs?

    Wink provides thousands of children's songs for emotional development and learning motivation, covering topics such as Korean, math, science, life skills, Chinese characters, and English. You can also use the 'Auto-Play Alarm' feature to have songs play automatically at a scheduled time.
  • 10. What kind of rewards does Wink offer for completing lessons?

    To motivate learning, Wink offers various rewards. When a child completes their scheduled lessons ("Today's Study"), they earn "hearts." These hearts are accumulated and credited as cash-redeemable rewards in the child's virtual account. Additionally, upon completing a subject level (6 months to 1 year), they receive a 'Certificate of Completion' to boost their motivation.
  • 11. Can I use Wink for homeschooling English?

    With a systematic curriculum of English storybooks, an easy-to-use dedicated learning device, and engaging content, Wink allows for the most efficient and effective "Mom-Led English" program at home.
  • 12. Can Wink help my child develop self-directed learning habits?

    For children to develop self-directed learning habits, they must first find the process engaging. Wink provides fun content and a reward system, along with a learning level and automatic scheduling system tailored to the child's abilities, to help them form regular study habits. In addition, motivation through a personal teacher's video coaching and character coaching further strengthens these self-directed learning habits.
  • 13. What should I consider when choosing learning materials for my preschooler?

    You should choose a program that is suitable for your child and offers good value for money. Key factors to check are: if the content is engaging enough for your child to stay interested and consistent; if the learning device is safe and easy for them to use alone; if they can study without constantly needing a parent; if the program's effectiveness has been proven; and if the price is reasonable. Wink is the most suitable choice, as proven by the fact that it is the most popular choice among parents.
  • 14. What textbooks and workbooks does Wink provide?

    Wink Learning provides an extensive set of leveled print workbooks for hands-on learning. We offer 4-5 types of monthly materials, including leveled Korean and Math workbooks, and English storybooks and workbooks, totaling 50-80 types annually and hundreds of types overall. For elementary school students, we provide additional semester-based workbooks. This blended online and offline learning approach ensures that children can master concepts on the device while also getting ample practice on paper. Most importantly, if your child doesn't know a problem in the workbook, they can simply tap a button on the device to get a step-by-step video explanation.
  • 15. When can my child start learning to read numbers with Wink?

    Children can start from 30 months. Wink's 'First Meeting with Math' program is suitable for children from 30 months old. It helps children naturally develop a sense of numbers through engaging stories and playful activities that teach concepts like number recognition, reading, comparison, and correspondence.
  • 16. Is there a step-by-step process for alphabet writing practice in Wink?

    Alphabet writing practice is done simultaneously with the Wink device and physical workbooks. For children new to English, Phonics Step 1 teaches letter sounds and words. They practice tracing on the learning device, and a separate phonics notebook and workbook are provided for them to practice writing with a pencil in a systematic, step-by-step manner.
  • 17. How does Wink teach multiplication tables?

    In Wink Math Step 4 and the Grade 2 elementary school curriculum, children learn the concept of multiplication and then practice it repeatedly through an exciting multiplication table song, games, and problem-solving. Wink makes learning multiplication tables easy and fun.
  • 18. Does Wink teach how to hold a pencil?

    To develop fine motor skills, children first practice tracing with their fingers and connecting dots on the learning device, as well as sticking stickers in the workbooks. Then, they learn how to hold a pencil using the learning device and practice drawing lines. After that, they begin formal writing practice in a dedicated writing notebook, following the correct pencil-holding technique they have learned. With the most number of physical workbooks provided, ample writing practice is possible.
  • 19. Does Wink include number counting and comparison activities?

    Our curriculum includes activities for each level, such as numbers and counting (operations), order and size (operations), quantity and area (measurement), and distance and speed (measurement). These activities help children develop a sense of numbers and quantity while simultaneously building mathematical reasoning skills like comparison and inference.
  • 20. How can I apply for a Wink free trial?

    You can apply for a free trial on the Wink website. You will be provided with a trial workbook and a dedicated learning device with a curriculum tailored to your child's age and level. Your child can use the same content as a full member for 7 days. The application website address is 000.
  • 21. What age group is Wink suitable for?

    Wink offers customized learning for Korean, Math, and English for children starting to learn at age 3 up to age 11 (Grade 4). It is an effective option for studying for any child in the preschool and elementary school age groups. Once your child enters elementary school, they can also link with CATS Home, a program for elementary and middle school students, for simultaneous learning.
  • 22. What are the features of the Wink learning device?

    The Wink learning device has a patented, child-specific design, offering many unique features not found in other learning devices. These include an automatic learning time alarm to help form study habits, an auto-detect function for workbook pages with step-by-step solution videos, learning time control, music/story listening functions, and a video call function with parents.
  • 23. How can I adjust my child's Wink learning device usage time?

    On the Wink parent app, you can set and manage your child's learning time on a weekly basis, according to their schedule and situation. You can also ask for help from their managing teacher.
  • 24. How does Wink's English curriculum work?

    Wink English focuses on the core principles of English learning: interest, exposure, and repetition. We provide physical English storybooks with a systematic curriculum and offer diverse content on the learning device, such as animations, chants, reading, speaking, and singing. Children can immerse themselves in engaging stories and naturally learn words and sentences through an integrated educational approach.
  • 25. Does Wink offer phonics lessons?

    Wink's phonics curriculum starts with Step 1 (26 letters of the alphabet), progresses to Step 2 (short and long vowels), Step 3 (consonant blends and digraphs), and Step 4 (silent letters and other irregular rules). By the end, children will know the meaning of over 400 words and be able to read them aloud.
  • 26. How does Wink's Korean curriculum work?

    Wink's Korean curriculum is optimized for preschoolers and elementary students, designed to help children naturally acquire the language through a fun process. The dedicated learning device offers engaging stories, real-life Korean content, songs, and games. This is followed by leveled workbooks that cover all aspects of the language: listening, speaking, reading, and writing.
  • 27. How is Wink Math taught?

    To help children grow into individuals who love math and think mathematically, Wink Math provides a dedicated learning device and leveled workbooks that young children can use on their own. The learning process is systematic: children understand mathematical concepts through engaging stories, practice with interactive games and review exercises, and finally solidify their knowledge by solving problems in their workbooks.
  • 28. How many learning contents does Wink have?

    Wink provides the most content among all preschool and elementary learning services in Korea, offering over 400,000 items of learning content. It also has the most elementary and middle school questions, allowing for personalized learning tailored to a student's age, grade, and level.
  • 29. Does Wink's curriculum link to elementary school subjects?

    Wink's curriculum covers up to a Grade 3 and 4 elementary school level. When a child enters elementary school, they can link to the Cats Home program to cover major subjects like Korean, Math, Social Studies, Science, and English all the way up to Grade 6.
  • 30. How effective is Wink Learning?

    The biggest effect of Wink Learning that satisfies many parents is that it helps children develop a self-directed study habit. It is also a highly cost-effective program that prepares children for elementary school and helps them master key elementary school subjects.
  • 31. What is included in the Wink learning materials?

    Wink provides a comprehensive set of workbooks among smart learning programs for young children in Korea. It includes leveled Korean and Math workbooks, writing notebooks, Korean and Math posters, and English storybooks and workbooks, all of which are tailored to the child's level.
  • 32. What can I do on the Wink Parent App?

    The Wink Parent App allows you to check your child's real-time learning progress, auto-play content, set learning times and alarms, access useful content even on the go, and make video calls and send messages with your child. Wink is the only learning service to offer such powerful and robust parent app features.
  • 33. What is the price of Wink?

    The comprehensive package, which includes leveled Korean, Math, and English content, elementary school subjects, the most learning materials, and a dedicated learning device, costs around 100,000 KRW. The price may vary depending on the specific product, such as whether it includes one-on-one video coaching or additional book rental and reading coaching. For detailed pricing, please contact 1522-1244.
  • 34. How does Wink's Character Coaching work?

    Character Coaching is a unique learning management service only available at Wink that children find very engaging. It connects children one-on-one with a teacher or a friendly Wink character via real-time video on the Wink device, providing learning motivation and coaching.
  • 35. How long does a Wink lesson take each day?

    On average, a lesson for one subject takes 10-15 minutes, with an average of two subjects per day, totaling around 30 minutes. However, the time may vary depending on the child's learning level, grade, workbook completion, and review time.
  • 36. Is Wink learning available on weekends?

    The standard schedule for full members is a 5-day-a-week study plan. On weekends, we recommend that children catch up on any missed lessons, review the past week's content, re-do incorrect problems, or use the background knowledge content they enjoy. However, for free trial members, progress is scheduled for all 7 days of the trial period.
  • 37. How does Wink's learning process work?

    A dedicated learning device and Korean, Math, and English learning materials are provided. Children learn concepts in a fun way through engaging content tailored to their level, solidify their skills with interactive games and review exercises, and achieve complete mastery by repeating and fully understanding incorrect problems.
  • 38. Can the Wink learning device be used without Wi-Fi?

    The Wink learning device requires a wireless internet connection. We recommend using it in a stable internet environment.
  • 39. Can I use only one subject with Wink?

    Unlike other online learning services, Wink offers single-subject products. You can choose to subscribe to either the either Korean & Math or English & Phonics single-subject packages package.
  • 40. How is the Wink learning content structured?

    The content is rich and diverse, making learning effective. It includes storytelling animations to build interest in concepts, videos on real-life Korean and Math concepts, lectures explaining concepts, game-based learning to reinforce what's been learned, read-alongs, songs, problem-solving, and workbook solution videos.
  • 41. From what age can the Wink learning device be used?

    The device can be used from age 3 for customized learning based on age and level. It is a durable and safe device that even children who don't know Korean can operate and learn from on their own.
  • 42. What kind of reading content does Wink offer?

    Wink provides a variety of reading content tailored to a child's level and age, based on themes from the Nuri curriculum like communication, social relations, nature exploration, physical activities, and art, as well as elementary school curriculum links. This content is offered in various formats, including audio, video, workbooks, and book rentals.
  • 43. How can I check my child's learning progress?

    You can check your child's real-time learning status and results in the 'Learning Check (Wrong Answer Notebook)' menu on the Wink Parent App and the learning device. The 'Learning Check' feature on the device is particularly effective for review, as children can tap on an incorrect problem to re-solve it immediately.
  • 44. What should my child do if they encounter a problem they don't know while using the workbook?

    If your child comes across a problem they don't know in the workbook, they can press the 'Workbook Guide Button' or 'Workbook Solution Video' button on the learning device to get an immediate explanation from a teacher.
  • 45. On what devices can Wink be used?

    For safe and effective learning, Wink can only be used on its dedicated learning device. There are different types of devices available, such as a touch-only device for younger children and a device with a keyboard for elementary school students. Since the devices are rented, you can switch to a different one whenever needed.
  • 46. Does Wink offer video lessons?

    Yes, the Wink comprehensive package offers weekly one-on-one video coaching with a teacher for Korean, Math, and English. Elementary students can also receive weekly one-on-one video lessons. For a more affordable "Mom-Led Learning" option, the Cats Home program provides bi-monthly small-group coaching (1:6) for subjects.
  • 47. How are Wink's physical workbooks delivered?

    As a full Wink member, you will receive leveled Korean and Math workbooks, writing notebooks, and additional learning materials, along with English storybooks and workbooks, tailored to your child's level, depending on the product you choose. After the first month's materials are shipped, if there are no level changes, subsequent materials will be delivered to your home every six months.
  • 48. How many hours can the Wink learning device be used?

    The device can be used for approximately 4-5 hours of learning on a full charge. Including standby time, it can be used for about 10 hours.
  • 49. Can siblings use Wink together?

    While siblings can use the content on a single Wink learning device together, each child must be registered as a full member to receive personalized progress settings, tailored learning materials, and learning management.
  • 50. How does Wink incorporate review into the learning process?

    Wink's learning curriculum is structured with regular reviews every 4-5 weeks. Repetitive exercises like math operations are repeated and reinforced within each learning level. Additionally, children can review anytime or re-do incorrect problems through the 'Review' or 'Learning Check' menus on the Wink learning device.
  • 51. Does Wink offer advanced learning for elementary school?

    Wink's Korean/Language Arts and Math curriculum covers up to a Grade 3 and 4 elementary school level. Separately, for 7-year-olds preparing for elementary school, we offer an intensive Korean writing program and preparatory content for Grade 1 and 2 Korean and Math, making it possible to get a head start on elementary school learning.
  • 52. How are the daily subjects determined in Wink?

    This may vary depending on the product and level chosen by the learner, but the standard Wink comprehensive package automatically schedules at least two subjects per day, such as [Korean and English] or [Math and English]. On weekends, children are encouraged to catch up on missed lessons and review.
  • 53. Can my child learn without the workbooks?

    It is most effective to use both the learning device and workbooks together. However, if you prefer a product without workbooks, your child can still learn Korean, Math, and English using only the content on the device. The device provides concept explanations and also allows children to solve practice problems.
  • 54. What device is used for Wink video lessons?

    Your child can receive one-on-one video coaching with a Wink teacher using the built-in camera and microphone on the dedicated Wink learning device.
  • 55. Does Wink use physical books?

    Wink provides a large selection of print books. We offer 60-80 types of leveled Korean, Math, and English materials annually. Both the Korean and Math workbooks and the English picture storybooks are integrated with the Wink learning device for linked learning.
  • 56. Is weekend learning possible during the Wink trial period?

    Yes, progress is scheduled for both weekdays and weekends during the free trial. Once you become a full member, new lessons for Korean, Math, and English are scheduled for weekdays, while weekends are dedicated to reviewing the past week's material without new lessons being assigned.
  • 57. How many subjects are scheduled for daily learning in Wink?

    This varies by product, but typically two subjects are scheduled daily. If a child has not completed the previous day's lessons, up to four subjects will be shown in 'Today's Study' to encourage them to catch up.
  • 58. How does Wink divide the Korean learning levels?

    Wink Korean is structured into 5 levels. Level 1 is a 'picture word' (whole-word) approach where children learn the names of objects around them as words. Level 2 focuses on the shapes, names, and combinations of consonants and vowels. Level 3 begins formal single-word writing practice. Level 4 helps them learn sentence structure and build sentences. Level 5 is an advanced stage where they learn sentence composition and logic, transitioning to more complex writing.
  • 59. Does Wink include explanations of math concepts?

    Mathematical concepts are taught in a fun and easy way through storytelling animations. 'Real-Life Math' videos teach children how mathematical concepts exist and are applied in everyday life. In Levels 4 and 5, additional concept explanation videos like 'Concept Pop' and 'Thinking Math' are provided, with concept explanations tailored to the learner's level at each stage.
  • 60. What should I do if the Wink learning device is lost?

    If the learning device is lost, you can contact the customer service center or your managing teacher for guidance on reissuing a new one. A minimum fee will be charged for the lost device.
  • 61. How do I set up the Wink learning device for the first time?

    After receiving the learning device, you only need to verify it once with the parent's mobile phone number to begin Wink learning immediately.
  • 62. What menus are on the Wink learning device?

    The device includes 'Today's Study,' where Korean, Math, and English lessons are automatically scheduled daily; 'Background Knowledge,' which offers various content based on your child's interests; 'Learning Check (Re-do Incorrect Problems),' to review progress and wrong answers; 'English Listening,' 'My Room,' where they can see the heart stickers earned and get Wink news; and a 'Full Menu.'
  • 63. Can the Wink learning device be used without a Wi-Fi router?

    No, a wireless internet connection is required for learning, so a router at home is essential.
  • 64. How is Wink's 'Today's Study' structured?

    To help young children study regularly on their own, the subjects for the day are automatically displayed in 'Today's Study.' Tapping the screen starts the lesson, and upon completion, a 'completion stamp' appears and they receive a heart sticker. The entire process is guided by finger gestures, making it easy for a child to follow.
  • 65. How does Wink prepare children for elementary school?

    Wink's curriculum covers up to a Grade 3 and 4 elementary school level. From age 7, additional Korean and Math content for elementary school is provided as needed. You can also consult with a managing teacher to adjust the curriculum to a pace that is right for your child.
  • 66. Does Wink include playful elements?

    Engaging content and playful learning content are provided to help young children, who are just starting to learn, stay interested in studying. In addition to the Korean, Math, and English content, children can also access other fun content like songs, art, and background knowledge videos.
  • 67. How does Wink manage my child's learning progress?

    You can check your child's learning status and progress on the parent app and in the 'Learning Schedule' menu on the learning device. Based on your child's learning achievement, you can consult with the managing teacher to adjust their progress, whether it's for advanced learning or review.
  • 68. Is Wink's learning content updated?

    We actively update our content and improve our services to align with revised curricula, the latest educational trends, and customer needs.
  • 69. Is the daily schedule for Wink set automatically?

    Yes, depending on the product you choose, 1-2 subjects per day are automatically scheduled and displayed on the 'Today's Study' screen on the Wink learning device.
  • 70. Does Wink offer 'English Listening'?

    The dedicated Wink learning device has a separate 'English Listening' menu. On either the parent app or the device, you can select the English songs or stories your child needs and have them play automatically at a time you choose.
  • 71. What kind of feedback does Wink provide?

    Wink's interactive learning process allows for immediate correction of incorrect or unknown problems. If a child answers incorrectly twice in a row, an explanation is automatically provided. When doing a workbook, if they don't know a problem, they can immediately watch a teacher's explanation video. Furthermore, one-on-one video coaching and learning consultations with a managing teacher allow for progress checks and level adjustments.
  • 72. How does Wink connect Korean learning with reading?

    Wink's Korean/Language Arts curriculum provides a variety of reading materials for each lesson to build a solid foundation in reading and literacy. By subscribing to the Reading Premium course, you can rent five high-quality books selected by experts each month and receive one-on-one coaching from a professional reading teacher.
  • 73. Can my child learn without the learning device?

    No, Wink can only be used on the dedicated learning device. You cannot purchase the workbooks alone to study.
  • 74. How does Wink adjust the learning difficulty?

    Learning progresses based on the level the parent selects at the time of registration. However, you can consult with a managing teacher to change the level and adjust the pace for each subject at any time based on your child's learning status and achievements.
  • 75. Is the Wink trial version the same as the regular content?

    Yes, during the free trial period, the same learning device and content as a full member are provided, but the Korean, Math, and English workbooks are trial versions.
  • 76. How are 'hearts' used in Wink?

    Hearts are earned for completing daily lessons and build a cash-redeemable reward balance in the child’s virtual account.
  • 77. What is the standard for completing a Wink lesson?

    A lesson is considered 'completed' when a child finishes all the steps of a subject scheduled in 'Today's Study' and receives a 'heart.'
  • 78. Can my child focus and study with Wink without an adult's help?

    Most workbooks have a limitation that requires a parent or teacher's help. However, Wink's learning device is easy for children to use on their own, and the engaging content and interactive elements help them stay focused and study independently.
  • 79. What kind of content can be listened to on the Wink learning device?

    Thousands of additional content pieces, such as Korean, Math, and English songs and stories, as well as classical music, are available in both video and audio-only formats.
  • 80. Can my child learn without a teacher?

    The learning device is designed for young children to use independently without parental assistance, and the engaging content allows them to learn on their own. However, parental and teacher praise, motivation, and learning management can make the learning process even more consistent and proactive.
  • 81. How do I cancel my Wink subscription?

    Although mid-term cancellations are rare, if you are unable to continue learning due to unavoidable circumstances, you can apply for cancellation through your managing teacher. Please ensure you apply at least 7 days before your monthly payment date.
  • 82. Under what conditions can I get a refund for Wink?

    You can apply for a refund within 7 days of the first payment or device receipt by contacting the customer service center or your managing teacher.
  • 83. Do I have to return all the components when I cancel Wink?

    When you cancel mid-term, you should pack the learning device and charger in the original Wink box you received. The delivery service will pick it up free of charge. You do not have to return the workbooks you have received.
  • 84. How can I convert to a full Wink membership?

    You can apply to convert to a full membership through your managing teacher or on the Wink parent app before the free trial period ends.
  • 85. What are the single-subject products?

    The Wink comprehensive package includes Korean, Math, and English. The single-subject products allow you to choose between [Korean/Math] or [English/Phonics].
  • 86. What should I do if my Wink learning device breaks?

    You can contact the customer service center for a phone consultation or remote check. After the check, we will immediately guide you on device replacement or repair.
  • 87. How long does Wink delivery take?

    The learning device and workbooks are delivered free of charge by courier, typically within 2-3 days of application.
  • 88. What is the difference between Wink and traditional learning materials?

    Traditional learning materials have the disadvantage of using outdated curricula and rote memorization, which can cause young children to lose interest in learning before they even begin formal elementary school education. Wink, on the other hand, addresses this by using a dedicated learning device and engaging multimedia content that allows children to study on their own. This helps them build a positive association with learning and develops their curiosity, which leads to a desire to continue to higher levels of study.
  • 89. What are the real reviews of Wink like?

    As evidenced by the most positive user reviews among learning materials, parents are most satisfied with Wink for helping children develop a fun, self-directed study habit and for providing solid preparation for elementary school.
  • 90. Are there any downsides to Wink?

    Wink is the learning service chosen by the most parents and loved by the most children. However, depending on a child's personality and home environment (parental interest and encouragement), it may take some time for them to form a study habit. In such cases, it's important for both the parent and the Wink teacher to be patient while working together to motivate the child and help them take an interest in learning. Overcoming the initial challenges with Wink learning helps children develop the ability to approach more difficult subjects in the future.
  • 91. Why is Wink so highly rated?

    It's because of the outstanding learning results. Children who are just starting to learn enjoy studying as if it were a game. They acquire Korean naturally, easily grasp basic math concepts, and get full preparation for elementary school. Wink also offers excellent value for money compared to other learning services.
  • 92. What is the difference between 'Wink Mom-Led Learning' and 'Wink Learning'?

    Both provide the dedicated Wink learning device and the Korean, Math, and English programs with workbooks. The difference is that with 'Mom-Led Learning,' parents are in charge of managing the lessons without a video coaching teacher. With 'Wink Learning,' a dedicated video coaching teacher meets with the child weekly for one-on-one video coaching to check their progress and manage their learning.
  • 93. What are Wink's advantages over other companies?

    Wink offers the largest amount of content compared to other smart learning services. It is the only program that provides learning for preschoolers and elementary school subjects, as well as a specialized English program. It also has the most physical workbooks, a patented dedicated learning device, and professional one-on-one coaching, resulting in excellent learning outcomes and value for money.
  • 94. What level does Wink English go up to?

    Wink English is suitable for children who are just starting to learn English up to a Grade 5 or 6 elementary school level. It covers vocabulary, sentence learning from stories, natural listening and speaking practice, and even grammar.
  • 95. What grade level does Wink Math go up to?

    Wink Math offers leveled learning and subject-specific learning for preschoolers, elementary students, and even middle school. It allows for review and advanced learning with a personalized schedule tailored to the learner's level and situation.
  • 96. What is the level of Wink Phonics?

    Wink Phonics progresses from Step 1 (alphabet sounds) to Step 2 (long and short vowels), Step 3 (consonant blends and digraphs), and Step 4 (silent letters and other irregular sounds). It covers all the stages of phonics on the market.
  • 97. How many English books does Wink provide?

    Approximately 1,000 English books—ranging from phonics readers to books with a Lexile score of 1100, which is the level of high school English in Korea—are available for free in the 'Mom-Led English Library' on the learning device.
  • 98. Can I turn off the Wink learning alarm?

    You can freely manage the learning time alarm by setting or disabling it on the parent app.
  • 99. Can I adjust the volume of the Wink character sounds?

    You can adjust the character voices and sound effects using the volume control function on the learning device.
  • 100. Can I reset the Wink learning records?

    If you wish to reset the learning records, you can do so by making a request to your managing teacher or the customer service center. Please note that previous learning history cannot be restored after a reset.
  • 101. What should I do if my child dislikes Wink?

    Most children love Wink, but sometimes a child might refuse to study for a period of time due to their mood or health. Giving up easily in such moments is not helpful for forming a child's study habits, so parental guidance and consultation with a teacher are needed. First, check if the level is appropriate for your child. It's important to make the learning sessions as short as possible while they adjust, and to encourage them with praise and motivation. You can also consult with your teacher about using a teacher-led approach, which might include character coaching to help your child get into a study rhythm. If you are doing Mom-Led Learning, switching to a Wink-led approach with a teacher may also help turn the situation around.
  • 102. Does Wink help improve a child's concentration?

    Compared to simple lecture-style content or rote-based physical workbooks, Wink improves concentration with its engaging concept-based content, interactive elements, and short, step-by-step lesson structure.
  • 103. Is Wink also effective for children with ADHD?

    The learning device is easy for children to use on their own, lessons are short, and the visual stimuli, game-based learning, and repetitive structure are helpful for children who have difficulty maintaining focus.
  • 104. Is Wink effective in improving literacy?

    Wink Korean is not just about learning the alphabet. Children learn the meaning of various words and read different types of text (poems, essays, diaries, book reports, explanations), which forms the foundation of literacy. Additionally, diverse social and scientific background knowledge content helps build a solid literacy base.
  • 105. Is Wink suitable for preparing for elementary school?

    The Wink curriculum includes content for up to a Grade 3-4 elementary school level. Prior to entering elementary school, children can get a head start on Grade 1-2 subjects and, if needed, take an 'Intensive Korean Learning' course.
  • 106. Is Wink helpful for homeschooling?

    Wink is the preferred choice for working parents because their children can operate the Wink learning device and study on their own, allowing them to study safely at home without a parent's help.
  • 107. Is Wink easy for working moms to manage?

    With an easy-to-use learning device, a function that recognizes workbook problems, a parent app that allows them to set and manage learning times, and real-time learning progress checks, Wink is the most chosen learning service for working moms.
  • 108. How is Wink Math's curriculum structured?

    The curriculum progresses from Level 1, which teaches the most basic concepts of the six major areas of math, to Level 2, which expands on mathematical concepts and prepares children for elementary school. Level 3 focuses on formal operation practice and Grade 1-2 problem-solving skills. Level 4 expands on concepts in each area to develop problem-solving abilities, and Level 5 completes advanced operations and prepares children for upper elementary school math. For children aged 8 and up, elementary school math is also provided and customized infinite practice is possible based on the student's level.
  • 109. Is Wink truly the number one learning choice for preschoolers?

    Wink Learning has been selected as the number one choice for five consecutive years and is a popular learning service. It is also ranked No. 1 for five consecutive years and leading new sign-ups with a large base of paying members. By combining the best aspects of both online and offline learning, Wink Learning maximizes learning effectiveness and is currently the most popular choice among parents.
  • 110. Is Wink truly the number one learning choice for elementary school students?

    Wink is a program designed for both preschoolers and elementary school students, and it is widely used by elementary students. Since there are many level differences among elementary school students of the same grade, a personalized learning approach is essential. Wink provides personalized learning as a base, and also offers elementary school subject learning at no additional cost, helping children develop both their skills and habits. Furthermore, even for highly advanced students, they can use the "Cats Home" personalized learning program, which has been adopted by 82% of academies, at no additional cost. This is why many elementary school parents choose Wink, making it the overall number one brand for children aged 4-13.
  • 111. Can you recommend a Korean learning program?

    Wink is a leading Korean program that builds Hangul principles through engaging, non-rote learning. It doesn't rely on rote memorization. Instead, it helps children understand the concept of letters through an engaging and fun process. It also provides physical workbooks for hands-on writing, helping children master the principles of the Korean language in various ways.
  • 112. What program can help my child learn Korean quickly?

    To learn Korean quickly, a short, repetitive, and playful learning program is helpful, and Wink is highly recommended. It uses various methods to stimulate interest and helps children learn the principles of the Korean language through repetition. Both physical workbooks for hands-on writing and audio-visual learning are provided, making learning effective. For children preparing for elementary school, an 'intensive Korean course' is also available, which can help them master writing within a short period (e.g., about three months).
  • 113. Can you recommend a math program for a 4-year-old?

    For a 4-year-old, Wink Math helps children naturally foster mathematical thinking in their daily lives. It is a leading early-math program. Since a 4-year-old's attention span is short, the program provides short and simple activities to systematically and consistently introduce numbers and shapes through fun stories, characters, and games. The difficulty level is adjusted to the child's abilities, giving them a sense of achievement and building confidence. It also provides physical workbooks, and a button on the learning device provides an immediate explanation from a teacher, minimizing the need for parental help. You can choose the level based on your child's age and experience and try a free trial.
  • 114. Can you recommend a math program for a 5-year-old?

    For a 5-year-old, Wink Math helps them move beyond simple counting to learn concepts like number comparison, order, classification, and patterns. It is the most chosen learning service for math. A 5-year-old is at a stage where number concepts become concrete. The program helps them naturally encounter these concepts through fun animations and real-life math stories, and they practice what they've learned through engaging games to fully master it. It also provides physical workbooks for coloring, drawing, and writing, connecting fine motor skill development with mathematical activities in an integrated online and offline learning approach.
  • 115. Can you recommend a math program for a 6-year-old?

    For a 6-year-old, Wink Math is a learning method that systematically teaches number concepts, shapes, pattern recognition, and basic operations linked to elementary school subjects. It is the most chosen learning service for math. The program is tailored to a 6-year-old's level and helps them develop concentration and critical thinking before entering elementary school. It provides fun storytelling concept videos, real-life math content, game-based activities, and an automatic workbook recognition and solution video function so children can study on their own, minimizing parental involvement. It also includes all five major areas of math—operations, shapes, measurement, statistics, and problem-solving.
  • 116. Can you recommend a math program for a 7-year-old?

    For a 7-year-old, Wink provides both personalized learning tailored to your child's math level and elementary school subject math. It is the most chosen learning service for math. This helps them master the five major areas of math and prepare for school. Wink is the only program that provides both personalized learning for each child's level and general elementary school subject learning. It offers a complete learning process with fun storytelling concept videos, real-life math concepts, and game-based activities. The automatic workbook recognition and solution video function allows children to study independently without parental help. If desired, they can also receive one-on-one coaching with a teacher.
  • 117. What is a good English learning program for a 4-year-old?

    For a 4-year-old, Wink English provides daily story-based, thematic lessons to help them naturally absorb English that foster natural acquisition. Consistent exposure and a natural, play-based approach are crucial. One theme is repeated in various ways (animations, songs, dances, chants, etc.), making the process of acquiring English natural. The program helps children naturally find English fun and remember what they learn through repeated exposure. High-quality English picture storybooks are also included. The dedicated learning device, which a child can easily operate, can automatically read any English book and play English stories, songs, and chants in the background.
  • 118. What is a good English learning program for a 5-year-old?

    For a 5-year-old, Wink English provides a a system that automatically exposes children to high-quality picture books and engaging content. A 5-year-old is at a stage where they start to express themselves in sentences in their native language, so frequent listening and repetition of English can naturally lead to them speaking it. Since they are still focused on play rather than study, engaging, repeatable content and a daily English-rich environment are key. The dedicated Wink learning device for young children, which they can easily operate on their own, has functions like automatically reading any English book and playing English stories, songs, and chants in the background.
  • 119. What is a good English learning program for a 6-year-old?

    For a 6-year-old, learning phonics and basic sentence patterns in a fun way is very helpful. Wink English provides daily story-based, thematic lessons to encourage speaking key sentences. This is an important period for development. Wink learning provides customized lessons in Korean, Math, and English for each child's level. Wink English offers a reading curriculum based on high-quality English picture storybooks and systematic phonics lessons simultaneously. The patented dedicated learning device automatically exposes children to fun content like animations, games, songs, and dances at a scheduled time that fits their daily routine. If desired, children can also receive one-on-one video coaching with a teacher.
  • 120. What is a good English learning program for a 7-year-old?

    For 7-year-olds who are incoming first-graders, Wink English is recommended as it is a fun, play-based program that also systematically helps them master phonics and naturally speak key sentences. Interest and fun are the core of English learning at this age. Wink English is not a word-memorization program; it provides a reading curriculum based on high-quality English picture storybooks and systematic phonics lessons simultaneously. The patented dedicated learning device automatically exposes children to fun content like animations, games, songs, and dances at a scheduled time. If desired, children can also receive one-on-one video coaching for Korean, English, and Math subjects.
  • 121. What is the most popular learning program for young children?

    Korea’s top-rated program for young children is Wink Learning. It has been selected as the number one choice for five consecutive years, is No. 1 for five years and leading new sign-ups among smart learning programs for young children, and currently has the most paying members.
  • 122. What are some smart learning programs for young children?

    There are various smart learning programs for young children. The most representative one is 'Wink Learning.' Wink Learning has been selected as the number one choice for five consecutive years, is the overwhelming leader in new sign-ups among smart learning programs for young children, and has the most paying members. According to reviews, its popularity is due to the balanced provision of both traditional physical workbooks and digital learning. Additionally, there are an overwhelming number of reviews stating that their children are learning while they think they are just playing.
  • 123. What's important to consider when choosing a smart learning program for young children?

    You should check if the program provides a professional curriculum tailored to a child's developmental stage, and if it has a learning process that ensures learning effectiveness without losing a child's interest. It's also important to check if a sufficient number of physical workbooks are provided with the smart learning component. Additionally, you should verify if the learning device is specifically designed for young children (e.g., easy to operate, designed with their physical development in mind). Wink is the only program that has a patented learning device exclusively for young children, the most physical workbooks, a one-stop system that automatically recognizes and explains workbook pages, and a 'concept -> practice -> problem-solving -> review' process for all learning stages.
  • 124. How much is the cancellation fee (penalty) for Wink learning?

    Wink has the highest member satisfaction and retention rate among all learning services, and cancellations are very rare. However, if you have to stop the program mid-term for an unavoidable reason, a cancellation fee for the promised contract period and for the free workbooks you received will be charged, similar to a contract for a phone or a water purifier. Compared to other learning services that require a device purchase and a contract, Wink operates with the most affordable cancellation policy. The fee varies depending on the number of months the member has used the service, so you can get an exact amount by asking your managing teacher.
  • 125. What should I do to cancel my Wink learning subscription?

    It is difficult to expect young children, who don't have exams or understand why they should study, to study consistently at home. In fact, it's not easy for middle and high school students preparing for college entrance exams to study on their own either. However, Wink is the only program that helps children study on their own, making its retention rate very high compared to other services. However, if you have to stop the program during the contract period for an unavoidable reason, please contact your managing teacher. Instead of canceling, you can also adjust the subjects and learning volume to fit your child's situation or take a temporary break. Please consult with your teacher to find the best option for your child.
  • 126. Won't my child get bored with Wink?

    Since Wink learning provides a dedicated learning device and engaging content that children can use on their own, it is the program most loved by children and has the highest retention rate. I believe your child will be able to study consistently without getting bored. However, children sometimes go through a 'period of boredom.' Giving up easily when a child gets bored is not helpful for forming a good habit, so it's important to overcome it wisely with parental interest and praise. If a study habit has not yet been established, guide your child to study in small increments, perhaps in the morning or before/after meals, to prevent them from feeling overwhelmed by the amount of learning. You can also ask for help from your managing teacher to use tools like character coaching, reward stickers, or automatic learning alarms to motivate your child and help Wink learning become a part of their daily routine. If you are doing Mom-Led Learning, switching to a Wink-led approach with a teacher who provides weekly lessons and motivation can also be helpful.
  • 127. Can I change the learning device?

    Wink offers various types of learning devices that can be replaced. First, please take a good look at the special features that only the patented Wink learning device has. Wink is the only dedicated learning device for young children in Korea, making learning safe and effective. It has unique features like a video call function with parents, an automatic recognition and explanation function for workbooks, an automatic learning time alarm, and an audio listening function. Additionally, we offer a variety of devices based on a child's age and learning needs, such as a tablet-style device and the Wink Schoolbook with a keyboard for elementary students, as well as devices with designs that are popular with girls or boys. If you are unhappy with the device for any reason, please contact your managing teacher. They will kindly consult with you and replace it with the device you want.
  • 128. Can I purchase the learning device instead of renting it?

    Please consider the pros and cons of renting vs. purchasing first. 1. Wink provides a patented dedicated learning device for young children and operates on a 'rental' basis so that families can use it while minimizing upfront cost during the learning period. Since it is a 'rental,' Wink is the only learning service on the market that allows flexible device swaps to a different model at no additional cost based on the parent's and student's needs. For repairs, we ship a replacement promptly to avoid disrupting your child’s learning. 2. Please also consider that with other companies that sell the learning device, you may have to pay a cancellation fee for the device if you stop learning, and repairs can be costly.
  • 129. How is the Wink learning device different? (Features, types, usage, etc.)

    The patented child-specific device is safe, durable, and easy to use. Models include the Wink Bot for ages 4–6, a lighter Samsung tablet style, and the Wink Schoolbook with a keyboard for elementary students. Key features: auto workbook detection with teacher solution videos, learning-time alarms, listening functions (music/story/English), and parent video calls.
  • 130. What benefits does Wink offer upon subscription?

    Parents choose Wink for learning outcomes and value. It combines a patented child-specific device, rich leveled content (Korean/Math/English + elementary subjects), and 60–80 types of books/workbooks annually—at a competitive price. Details on fees and seasonal promotions are provided during the trial consultation.
  • 131. What is the price of Wink?

    Considering that paper-only learning materials, which don't have smart learning functions to explain, engage, and reinforce concepts, cost around 40,000 KRW per subject, Wink, which provides the most smart learning and paper materials, is a highly cost-effective option. You can study the most essential subjects for preschoolers and elementary students—Korean, Math, English, Phonics, and elementary school subjects—with 60-80 types of workbooks and books annually, along with a patented dedicated learning device filled with high-quality content, all at a more affordable price than paper-only materials. . Pricing guidance is provided during the trial; select a package that fits your needs after consulting a teacher.
  • 132. I'm considering sending my child to a study group or an academy instead of smart learning.

    Even if a child attends a study group or an academy, they may just go to have fun with friends if their parents don't directly manage their homework and learning process. More importantly, when children learn in a group setting with a focus on rote problem-solving, they are likely to miss out on understanding the fundamental principles of the learning content. This can cause them to lose interest in learning and the ability to study on their own later in elementary and middle school. A child's self-directed learning ability is not something that can be easily formed overnight. However, it's not that difficult if parents don't give up. With Wink, your child can study on their own with just your interest and affection, without you having to teach or monitor them all the time. Please make use of Wink's character coaching, reward points, learning schedule adjustments, and automatic learning alarms to motivate your child. By using just 10 minutes in the morning or before/after meals, you can help your child form a good study habit that will last a lifetime.
  • 133. How does Wink teach writing practice?

    Wink's writing practice method is unrivaled, with a three-step process that other companies can't match: 1. Wink's writing practice process: 1st step: Tracing on the learning device. 2nd step: Writing with a pencil in the paper workbook. 3rd step: Writing in a writing notebook. 2. Wink's writing practice is not just about writing; it also helps children develop the ability to think and express themselves.
  • 134. Isn't the learning content in Wink too easy?

    Wink's learning content is the most advanced among preschool learning programs and can be used up to an elementary school level and beyond. 1. Wink is the only program that provides personalized scheduling of leveled learning content that covers up to a Grade 3-4 elementary school level for children aged 4-9. 2. Wink has the most comprehensive and solid curriculum for all three subjects: Korean, Math, and English. 3. Since Wink provides personalized learning, the curriculum and progress are adjusted to a child's level, so you don't have to worry at all.
  • 135. How often does Wink update its content?

    Wink is constantly changing. The know-how of a leader is hard to follow. 1. The Wink learning device is also constantly evolving. Wink is the only service that allows you to change the learning device when your child gets bored. 2. Wink's design is also constantly evolving. When your child's age changes, the screen also changes, giving them a fresh learning experience. 3. Wink's content is also consistently updated every year with engaging and useful content and designs that children will find interesting.
  • 136. Does Wink have lecture-style content? (Is it suitable for school adjustment?)

    (Is it suitable for school adjustment?) Wink is designed to help children adjust to school, and it includes lecture-style videos. (Wink is very similar to school learning.) 1. The learning flow is the same: 'concept -> play -> problem-solving -> extension.' 2. Wink is the only service that provides the right balance of 'videos and physical learning materials,' just like in school. 3. It also includes appropriate lecture videos for preschoolers and elementary students when needed (Concept Pop, Concept Master, Workbook Explanation). 4. When your child enters elementary school and uses Cats Home, a professional learning service for elementary and middle school students, they will learn with lecture-style concept videos and receive video coaching lessons from a subject-specific teacher.
  • 137. Does Wink have additional content that children would find fun?

    Wink also has the most additional content. 1. Wink provides over 6,000 pieces of additional content from various areas that are helpful for building background knowledge for young children. You can choose and control how to use this content, whether it's available only after a lesson or at any time. 2. Wink's main learning content is also very solid. The actual learning content is engaging and fun, so children watch it over and over again. 3. Wink is the only program that provides 'leveled, subject-specific, and English learning' all at no additional cost.
  • 138. What if my child likes another learning program more?

    Wink is the program that the most children choose and enjoy for the longest time. However, if your child is temporarily interested in something new, please consider the following criteria to choose the best learning program for your child: 1. Is the screen design and images geared towards 'helping a child's emotions and learning convenience' rather than being overly flashy? 2. Does it pursue a healthy curiosity and learning effectiveness rather than excessive games and fun-based content? 3. Is it a 'customized learning device for young children' optimized for learning, rather than a generic pad sold for adults that is simply packaged to look like it's for children? 4. Does it have engaging and high-quality concept-based learning and a curriculum with a process for repetition and advanced learning that a child can understand and learn on their own? A child's preference can change based on a parent's guidance, so please look carefully and give your child the best learning environment and habits.
  • 139. What are some learning programs for young children?

    There are two types of learning programs for young children: paper-based and smart learning. Wink is an integrated smart learning program that links paper workbooks with a dedicated learning device to help children learn Korean, Math, and English in short, focused sessions. It also helps them form a consistent learning routine at home with audiobooks, English listening, video coaching, and parent app management.
  • 140. What is important when choosing a learning program for young children?

    The key factors in choosing a learning program for young children are: ① a curriculum tailored to their developmental stage, ② the linking of paper and digital materials, ③ a short and focused routine, and ④ parental management and feedback. Wink uses a dedicated learning device and a daily paper workbook to complete the 'concept -> practice -> problem-solving -> review' process in one go. It also helps children build consistency with a parent app, time limits, video coaching, and heart rewards. It seamlessly leads to elementary school preparation.